Nissan JUKE commercial

[Norwood]

I will let your form your own opinion to this commercial...

I have sent a email to Nissan expressing mine.

http://blog.motorcycle.com/2011/09/07/design/nissan-juke-hunts-and-runs-down-motorcyclists-in-commercial-video/

[Vance]

They now have my comments as well. Thanks Don for posting this.

I wonder what Nissan's response would be to Kenworth making a commercial depicting running down and "killing" all the Jukes....but I think I know what their response would be!

[Bikebum]

I have responded also. Thanks Don for the heads-up.

[Steve.Sanders]

They will ignore complaints. Vote with your money. Don't buy a Nissan.

[Norwood]

Here is my reply from Nissan:

Thank you for contacting Nissan North America, Inc. and allowing us the opportunity to be of assistance.

We at Nissan North America, Inc. are very concerned about acceptable advertising programs. We do have both a professional screening service and our advertising agency monitoring the general content of advertisements carrying the Nissan message.

Nissan recognizes that people have different standards as to the acceptable content, and we sincerely apologize that you found this particular advertisement to be unacceptable. We appreciate your time and concern in contacting us.

File #7258882 has been created to document this concern. Please feel free to contact us at 1-800-647-7261 with any questions or comments.

Sincerely,

Nissan North America, Inc.





Jamie Bello

Consumer Affairs Representative
Nissan Consumer Affairs

[Gator]

Thanks for posting this Don. I sent my comment also and will probably get the same reply as yours.
Gator

[bamabmw]

They just got my "attitude" about it.
Connie

[Gator]

Just got my response from Nissan, pretty much the same as Don's.

Gator

[bamabmw]

I got the same response too. Of course that just po'd me more.

So here is what I "replied".

***Your "canned" response does nothing to alleviate the outrage I feel about your ad. Nor do I find it acceptable.

Your "Professional Screening Service" and your Advertising Agency are both apparently under qualified for the job. You would do better to spend those funds on actual consumer research in pre-ad screening venues.

I have my doubts that you appreciate either my time or my concerns considering that your response is identical to others and probably automated to the point it generates the file numbers.

"We shall see" as the saying goes......if I get a different answer to this or the same "canned" response as below.

Connie Reaves

In a message dated 9/9/2011 12:39:37 P.M. Central Daylight Time, NissanConsumerAffairs@nissan-usa.com writes:
September 9, 2011

File # 7259458


Dear Connie Reaves:

Thank you for contacting Nissan North America, Inc. and allowing us the opportunity to be of assistance.

We at Nissan North America, Inc. are very concerned about acceptable advertising programs. We do have both a professional screening service and our advertising agency monitoring the general content of advertisements carrying the Nissan message.

Nissan recognizes that people have different standards as to the acceptable content, and we sincerely apologize that you found this particular advertisement to be unacceptable. We appreciate your time and concern in contacting us.

File #7259458 has been created to document this concern. Please feel free to contact us at 1-800-647-7261 with any questions or comments.

Sincerely,

Nissan North America, Inc.



Jamie Bello

Consumer Affairs Representative
Nissan Consumer Affairs






From: nnaconsumeraffairs@nissan-usa.com
Sent: Friday, September 9, 2011 10:57 AM
To: NNA Consumer Affairs
Subject: Nissan North America

[johnhvbmw]

That is called, as youall know, Customer No Service, the new standard of our time.

[Gator]

Way to go Connie. My reponse was slightly different than yours and Don's. They thanked me for contacting them about the Juke commercial. They appologized that it offended me and said that it was not their intent to do so and that they would forward my complaint to their advertising department. Same BS different words. Imagine that.
Gator

[Steve.Sanders]

They will ignore complaints. Vote with your money. Don't buy a Nissan.

Let's see, they're ignoring your complaints while trying to make you think they care. Like I said before, just don't buy a Nissan.

[BMWWANDRR]

Outrageous!!! My response, dissatisfaction, and rejection of the brand has also been sent.

[Norwood]

Good News: Nissan has pulled all the ads...

" Thanks for your feedback. We’ve heard the public's concerns regarding the JUKE Trophy digital video, and pulled it immediately from all Nissan hosted sites. And we're working diligently to have the video removed from other websites as well. Nissan 100% promotes sharing the road with all riders and drivers and does not condone reckless behavior. "

[bamabmw]

Kewl!!! Power of the people. It works when we speak up !